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Semi Government Initiative - Customer Service Officer

2 - 3 YearsBengaluru, Chennai, Hyderabad, Mangalore, Mysore, Kochi, Kollam, Andhrapradesh Other, Karnataka Other

Posted: 40 days ago

Job Description

Dear Candidate,

Semi Government Finance Job Descriptions for staffs under Direct lending vertical Customer Service Officer

(CTC - 2,07,204/- to 2,82,864/-)

BASIC Eligibility Criteria
1. Candidate should be local and well versed with local language. Candidates with additional language skill will be given advantage.
2. Age limit: 27 years, 3 years relaxation for experienced candidates
3. Education: Pre University and/or Degree and above
4. Well acquainted with local areas and cities
5. He/ She should know driving with valid driving license.
6. Female candidates are encouraged to apply
7. Experience from microfinance sector will be given preference

Job Responsibilities
1. Identification of potential village/ area for operation through village/area survey
2. Conducting village/area level meetings and discuss about its a semi government finance and various services offered by it.
3. Identification of potential customers in approved village/ area
4. Identification of target customers for providing microfinance Plus services
5. Loan origination
6. Completing all necessary documentations and field verifications of all potential customers who apply for loan
7. Collection of loan recovery and deposit in the bank
8. Monitoring and follow up of loan recovery and loan utilization
9. Counter party verification of potential customers during origination and before appraisal
10. Adhering to rules and norms prescribed by semi government finance
11. Adhering to basic code of conduct and fair practices code defined for micro finance industry
12. Maintaining healthy portfolio and 100% recovery rate
13. Conducting pre-disbursement and post-disbursement visits
14. Maximum customer retention and relationship management
15. Providing training to new CSOs
16. Dealing with the customers in proper manner as prescribed under code of conduct of
semi government finance
17. Commitment and dedication for business growth and profitability of the branch
18. Assist Customer Service Executive to generate new business
19. Complying to all the requirements by the Branch and HO
20. Working towards fulfilment of Objectives set by semi government finance and give respect to the values set by semi government finance

Pickup South

Salary: Not Disclosed by Recruiter
Industry: Accounting / Finance
Functional Area: Accounts, Finance, Tax, Company Secretary, Audit
Role Category: Finance/Audit
Role: Finance Executive
Employment Type: Permanent Job, Full Time

Desired Candidate Profile

Company Profile

View Contact Details+
Contact Details

Recruiter Name:Mrs. Riya Kapoor

Contact Company:BANKEDGE


Reference Id:NABFINS/14-JULY