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Customer Care Executive

- 2 YearsBengaluru

Posted: 46 days ago

Job Description

Job Description:

Should be able to handle walk-in customers.
Adherence to the administrative process & policies of the
organization is a must.
Ability to understand needs & interests of the customers and cater
to the same.
To guide & provide the customers with all the required
information about loans & schemes.
Should be able to solve the queries of the customers as well as
handling the customers in a cooperative & efficient way.
Should be able to acquire new customers through referencing.
Keeping the existing customers up dated with their existing
account details.

Job Specification:

Graduates / Post Graduates with 0 to 1 year of experience as a
Customer Care Executive.
Person worked as a receptionist for adequate years can also apply.
Previous experience of customer handling or experience of
working in a front office is preferred.
Basic knowledge about gold loans is a must.
Should be expressive & convincing and must possess effective
communication skills.
Balanced emotion, controlled temperament & patience is highly
Should have basic knowledge about computer.

Salary: Not Disclosed by Recruiter
Industry: Retail / Wholesale
Functional Area: Financial Services, Banking, Investments, Insurance
Role Category: Retail/Personal Banking
Role: Customer Service Executive

Desired Candidate Profile

Company Profile

View Contact Details+
Contact Details

Recruiter Name:Zuber/Heena

Contact Company:BANKEDGE


Reference Id:IIFL/MAY/2017