Should be able to handle walk-in customers.
Adherence to the administrative process & policies of the
organization is a must.
Ability to understand needs & interests of the customers and cater
to the same.
To guide & provide the customers with all the required
information about loans & schemes.
Should be able to solve the queries of the customers as well as
handling the customers in a cooperative & efficient way.
Should be able to acquire new customers through referencing.
Keeping the existing customers up dated with their existing
account details. Job Specification:
Graduates / Post Graduates with 0 to 1 year of experience as a
Customer Care Executive.
Person worked as a receptionist for adequate years can also apply.
Previous experience of customer handling or experience of
working in a front office is preferred.
Basic knowledge about gold loans is a must.
Should be expressive & convincing and must possess effective
Balanced emotion, controlled temperament & patience is highly
Should have basic knowledge about computer.
Salary: Not Disclosed by Recruiter
Industry: Retail / Wholesale
Functional Area: Financial Services, Banking, Investments, Insurance
Role Category: Retail/Personal
Role: Customer Service Executive